Terms of Service

1. Acceptance of Terms

Creating an account, submitting an Agent application, booking a tour, or using the website in any form constitutes your full acceptance of these terms. The Company may revise these terms periodically. It is your responsibility to review the latest version.

2. User Account and Security

When opening and maintaining an account, you agree to:

• Provide accurate, complete, and current information
• Keep your password confidential and not share it with others
• Notify the Company immediately if you suspect unauthorized access
• Take responsibility for all activity occurring under your account
• Not use another person's account or create an account on behalf of another person without permission

3. Tour Bookings

A booking is considered confirmed once the Company receives the deposit or full payment. Pricing, details, and tour-specific terms apply as displayed on the tour detail page at the time of booking. The Company reserves the right to modify the program when necessary, with prior notice to you.

4. Payment

The system supports payment via Omise links (bank transfer / QR / credit card), cash collection by an Agent, or offline payment recorded by Admin with a slip attached. Tour prices are in Thai Baht (THB) and include VAT. A full tax invoice is issued upon request when booking, requiring a complete tax ID.

5. Cancellation and Refunds

Cancellation policy follows the specific terms of each tour as listed on the detail page. Generally, refund proportions depend on time before departure. The Company reserves the right to cancel a tour if minimum traveler counts are not met or due to force majeure, in which case payments are refunded in full.

6. Agent Partner Obligations

If you are an approved Agent, you have additional obligations:

• Sell tours at the price and on the terms set by the Company; do not charge extra without authorization
• Submit traveler data and required documents in full and on time
• Maintain customer data in accordance with the PDPA policy and not use it outside its intended scope
• If 'agent_collected' is selected: collect payment, upload the slip for Admin review, and remit the net amount to the Company on schedule
• Do not impersonate the Company or misrepresent tour details on any channel

7. Intellectual Property

Content, images, logos, tour programs, and data on the website are the property of the Company or its licensors. Copying, distribution, modification, or commercial use without prior written permission is prohibited.

8. Limitation of Liability

The Company is not liable for indirect or consequential damages or lost profits arising from use of the Service. The Company's maximum liability is capped at the amount you have paid to the Company for the relevant booking. The Company is not liable for force majeure events such as natural disasters, travel bans, or airline cancellations.

9. Governing Law

These terms are governed by the laws of Thailand. Any disputes shall fall under the jurisdiction of Thai courts.

10. Changes to Terms

The Company may amend or supplement these terms periodically. Changes take effect immediately upon publication on the website. Continued use after changes constitutes your acceptance of the updated terms.